Trust and transparency
Subprocessors
Entend uses the third-party services below to deliver the product. We will provide notice before adding a new subprocessor that processes customer data.
| Subprocessor | Purpose | Data processed | Location |
|---|---|---|---|
| Google Cloud and Firebase | Core hosting: authentication, database, storage, functions | All customer data at rest | United States |
| Anthropic (Claude) | AI coaching and analysis | Conversation, brief, and self-tape text, processed under a data processing agreement and not used to train models | United States |
| Google (Gemini) | Text embeddings for recall | Conversation text | United States |
| ElevenLabs | Voice synthesis and voice coach | Transient text to audio | United States |
| Deepgram | Speech to text for the voice coach | Transient audio | United States |
| LiveKit | Real-time voice transport | Transient audio stream | United States |
| RevenueCat | Subscription management | Email, purchase history, user id | United States |
| Stripe | Payment processing | Payment and contact information | United States |
| Branch | Attribution and deep links | Device identifiers | United States |
Data residency
Customer data is processed in the United States. Entend does not currently offer data residency in the European Union or the United Kingdom.